Marketing + Customers & Technology

Michael Leonard: A Brief, Passing Moment in Hospitality [Expert Corner]

Don't Let Marketing Opportunities Pass You By

In today's age of social media and mobile technology, brand management and guest feedback to QSRs is more critical than ever.  What are best practices in obtaining guest feedback? How can you turn bad guest experiences into good ones or even marketing opportunities?

Use Foursquare to Boost Your QSR Sales, Better Engage with Customers [Expert Corner]

This issue of our Expert Corner is brought to you courtesy of Pete Kane, co-founder of iMediaMarketingZ, which helps small businesses maximize their online presence using video.

In just over a year, Foursquare has already grown to more than one million users.

Using Social Media to the Max

Savvy businesses know that these days, success is not based on Web sites alone. As huge swaths of the population tune to tweets and status updates to stay informed, companies, including QSRs, are joining the act.

Subway, Au Bon Pain, Corner Bakery Café, and others are using social media —Facebook, Twitter, and their brethren — to not only talk up new menu items and promotions, but also to cement their brand image

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